This Privacy Policy explains how Lingua Connect handles personal data in connection with its website, course inquiries, level screening, enrolment, and small-group language courses in Rawalpindi.
We use personal data to respond to inquiries, assess starting level, match users to suitable groups and timetables, confirm course terms, manage enrolment, organise lessons, support guided practice, review course progress, process payments, maintain records, communicate service updates, and meet legal or administrative obligations.
We may share personal data with trusted service providers that support website hosting, communication tools, booking administration, record management, and payment processing. These parties may process data only for the services they provide to us and are expected to handle it under appropriate confidentiality and security obligations.
Personal data may be shared when required to comply with law, court orders, lawful requests from authorities, or to protect rights, safety, and the security of our services, users, or records. We limit such disclosures to what is reasonably necessary.
We may collect identification details, contact information, course inquiry content, level screening responses, timetable preferences, enrolment records, attendance-related information, payment-related records, and messages sent through our website or other booking methods. We may also collect limited technical data such as device, browser, and usage information when users visit the site.
We receive data when users submit a contact form, make a booking, communicate by phone or email, visit the center, complete level screening, confirm course terms, or participate in scheduled lessons and progress reviews. We may also obtain technical data automatically from the website and from service providers that support site operation, booking, and record keeping.
Our website may use essential cookies to support core functions, functional cookies to remember basic settings, and analytics cookies to understand general site use. Cookies may be session-based or persistent, depending on their purpose and lifespan.
Users may manage cookies through their browser controls and, where available, through on-site preference tools. Blocking certain cookies may affect form submission, session continuity, or other basic website functions.
Subject to applicable law, users may request access to their personal data, correction of inaccurate information, deletion in appropriate cases, or restriction of certain processing. Users may also object to processing where the law gives them that right.
To make a privacy request, users should provide enough information to identify the relevant record and describe the request clearly. We may ask for additional details before acting on the request, especially where the request concerns course records, payment records, or other sensitive operational files.
Personal data is retained for the period needed to manage inquiries, enrolment, course delivery, records, and any follow-up required by law or legitimate business practice. When data is no longer needed, we delete it or anonymise it where practical.
If we make material changes, we will update the policy text and may provide a notice through the website or other reasonable communication method. The revised version applies from its stated effective date.
